A standard factory warranty is a guarantee from Caterpillar\u00ae that a machine will be free from any workmanship defect. It is the most comprehensive type of coverage and covers all Cat\u00ae components. All Cat machines automatically come with this warranty. The standard factory warranty is typically a 12-month term. Some machines (mini excavators, skid steer loaders, and compact track loaders) get a 24-month term.<\/p>\n\n\n\n
What Does Standard Warranty Cover?<\/strong><\/p>\n\n\n\n Warranty only covers failures caused by a defect in material or workmanship. It does not cover normal application or accelerated wear. For example, nicks, cuts, and chunking in rubber tires is not caused by manufacturing defect and is not covered. Delamination (smooth separation of rubber from the wheel), within 250 hours of use, does indicate a defect in workmanship and is likely covered under warranty. Every warranty claim is unique and may require inspection or investigation by Carter Machinery.<\/p>\n\n\n\n Some examples of items not covered by warranty:<\/strong><\/p>\n\n\n\n An Equipment Protection Plan (EPP) is an optional insurance product sold by Cat\u00ae Financial that also protects against defects in workmanship. An EPP becomes active on the day that standard warranty coverage expires. There are different levels of EPP.<\/p>\n\n\n\n Are Equipment Protection Plans Available for Used Equipment?<\/strong><\/p>\n\n\n\n Customers can purchase EPP with a used machine. Used machines must pass a Carter Machinery inspection and meet age and hour limits to be eligible. It is important to note that EPP protects for defects in Cat\u00ae material and manufacturer workmanship, or any other Cat approved replacement part. Wear-out and\/or deterioration of any component are not covered by EPP.<\/p>\n\n\n\n The intent is not to restore the product to a \u201clike new\u201d condition, but rather to restore the product to its operating condition just prior to the covered failure.<\/p>\n\n\n\n
\n\n\n\nWHAT IS AN EQUIPMENT PROTECTION PLAN?<\/h2>\n\n\n\n
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